Last Updated on: August 16, 2022
Brands making high end fashion accessible for everyone deserve an award. One such online store is Landing Closet. They deal in women’s clothing and provide quality items from top manufacturers in the world. But hold your horses because I’m not the one who’s of that view instead it’s a claim by Landing Closet itself.
They sure do provide a promising variety of women’s clothing. However, that’s not the only thing that matters. Therefore, I’ll be doing a quick round up of their quality, services, and online shopping experience.
And you should as well go through it if you’re considering to make a purchase from Landing Closet.
Is Landing Closet A Legit Website?
Well, that’s a hard question based on their reputation. Unfortunately, Landing Closet does not boast a spotless reputation. However, I know for a fact that they are an authentic website.
But then what’s with the negative reviews all around? Well that’s another thing and we’ll sure go through all of that too.
For now, know that Landing Closet is legit but not consistent and reliable in terms of quality and services.
Online Shopping Experience
Since Landing Closet is all online, you need to visit their e-store to shop from them. And well, the shopping experience at Landing Closet is not great but not bad either.
They have categorized the clothing into dresses, tops, T-shirts, sweaters, cardigans, jackets and coats. And that is actually what I appreciate about their website. They’ve not created an overwhelming amount of categories. Instead, they’ve kept the categories limited yet sufficient and useful for a trouble-free navigation.
You can also get your hands on some amazing jumpsuits and denim at Landing Closet. They’ve curated special collections for Summer Sale and their Best Seller items.
However, there is something that makes the experience not so great. I was taken aback by the lack of filters on their website because how can someone not want those? Filters and sorting options make shopping a lot easier and less time consuming.
So their absence really put me off because I know most people like to browse according to certain preferences. And not being able to do that is simply annoying.
Anyway, everything else is quite smooth and hassle-free. You get a size guide along with the details of each dress. And not to forget the payment options are versatile.
You can pay via PayPal, VISA, MasterCard, Discover, JCB, and Maestro. The bottom line remains the same; the experience of shopping online from Landing Closet is quite average and not something I’d like to write home about.
Honestly, Landing Closet is quite unbelievable in terms of its pricing. Right from the start, they made the claim of making fashion affordable for everyone, and gladly, they’re living up to their claims till now.
Most of the clothing items at Landing Closet are priced in a very pocket-friendly range. Even the luxury, all glam dresses have ridiculously low prices and to be fair, I think the prices are too good to be true for some clothes.
Anyway, let’s have a look at a few of their dresses and apparel. Landing Closet offers quite an extensive collection of maxi dresses. You can expect to find formal, semi formal, and even casual dresses at their website.
Like this super versatile Leopard Print Maxi dress for USD 19.99 only. The dress is made out of polyester and can help you pull off both casual and glam looks.
Moving on to Tees and shirts, and I’ll say that the prices seem unfair in this section. Simple shirts or solid T shirts are priced around $20 – $40 and that doesn’t really impress me. For instance, a simple cotton T Shirt like this one is priced at $19.99.
Lastly, the denim and jumpsuits section is totally drool-worthy. All the clothing items are available at justifiable prices as long as they look like the pictures on the website. But do the dresses really match the pictures or the description?
Well, that’s a question for the next section. For now, I’d like to conclude with the fact that majority of the items at Landing Closet are available at fair prices.
I wish I could say that Landing Closet is stellar in terms of its quality. But I cannot because there are mixed opinions about their quality and services.
What’s even strange is the fact that the reviews by customers are poles apart from each other. Like one person is over the moon about their experience with Landing Closet while someone else mentions them as a complete scam.
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Anyway, it looks like they haven’t been able to maintain the quality of their clothing which is the reason why people have different opinions about them.
The most problematic part about Landing Closet is the sub par quality of the cloth material they use. It’s something that you’d think twice before wearing even at home. Like this person shared a brutal review about the material of the clothes:
I wish it weren’t true but there are many reviews that state similar concerns. Like this one:
On the other hand, there are great reviews that give you lots of hope and may even convince you for buying from Landing Closet. Like this person who’s wondering why some people aren’t satisfied:
In essence, when making a purchase from Landing Closet, you’ll have to be prepared for some bad experiences but hope for the best at the same time.
Based on the reviews, I can say one thing for sure that Landing Closet is not consistent with the quality of their items.
Many people have reported issues with their sizing guide while others have mentioned how their clothes look nothing similar to the pictures on their website. So that’s a lot of problems which is why I’d not encourage you to buy from them.
Anyway, you can take the risk of buying from them if you want and on a good day, your experience may turn out fantastic.
Landing Closet operates as an online clothing store only. They have no retail locations anywhere in the world so the only store you can find is on the Internet.
Anyway, they are based in USA. On their website, the have mentioned the location of their warehouse which is located in California, US. You can visit their website to find the complete address details.
Not a lot of information about shipping is available at their website. But as far as I’ve learned, they do deliver across all States of America. In addition to that, they also offer international shipping but I’m not sure if it’s available worldwide.
Your order from Landing Closet is shipped 4 days after you make the payment and takes around 6-15 business days to reach your location. Express shipping is also available if you want your package delivered within 3 to 5 business days.
No specific shipping costs are mentioned at their website. The shipping charges vary from region to region and are calculated at the checkout. So you’ll have to find that out by yourself.
Landing Closet offers the usual 30 day return policy. Their return policy covers defective merch, zipper malfunction, stains, ripped or torn fabric, or obvious color differences from photos. But I wish the return policy was actually that easy and flexible.
First, if you want to make a return, you’ll have to send your package to China. And that almost means an impossible return due to all the hassle and expensive return shipping costs.
Secondly, Landing Closet is not really responsive when it comes to returns and their behaviour is unacceptable at most times. One of their customers shares a poor return experience:
Lastly, they also mention on their website that “The return or exchange policy excludes perceived quality, fabric, color aberration issues caused by personal or subjective judgment”. How clever is that! It’s almost like making the return policy totally useless.
The customer support at Landing Closet is again average. You may or may not have a good experience. Fortunately, majority of the customers have reported a considerably good experience with their customer service.
But at the same time, there are many who don’t quite seem to be a fan of the way Landing Closet deals with their customers.
Also, I don’t see them responding to any customer complaints or concerns on any forums unlike most online businesses who often effectively deal with such cases. And that is yet another disappointment.
Anyway, you can contact them via phone or email. Find all the contact details here.
Lastly, I’d say that Landing Closet is not a scam. You can rest assured about that. However, the inconsistency in their quality and services is what puts their reputation at stake. So it’s totally up to you if you want to take the risk of buying from them!